frequently asked questions

1. Your soaps look so real. Are they edible? The goal is for our soaps to look as real as possible, but please do not eat them; however, smell them and use them frequently.


2. Do you have a brick and mortar where I can purchase your items in person? No.  Currently we are an online business only.


3. Where are your products made? Our products are proudly handmade at the Crave Confectionery in Riverside, CA.


4. What ingredients do you use in your handmade products? All of our ingredients are listed with each item. Just click on the product to see a full listing.


5. What payment options are available? You can purchase using Visa, MasterCard, Discover, American Express, PayPal.

6. How long will it take to receive my order? Orders are processed within 1 to 3 Business Days (M-F) and shipped from Riverside, CA, expect your package to arrive within 7-10 days, depending on your location. We’ll let you know when your order ships along with your tracking number.


7. How much does shipping cost? Shipping charges will be calculated at the end of checkout.


8. How do you protect my personal information? Please visit our Privacy Policy section to view our complete Online Privacy policy.


9. Do you accept returns or exchanges? Yes. Please visit our Return Policy section to view our complete Return Policy.


10. Do you offer your products wholesale? Please email sales@cravesoap.com for wholesale options.